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Vital Ease — home modification and maintenance solutions

Platforms built on site,deep enough to stop on.

Constructed platform steps for four-wheel walkers and mobility aids — deep treads, room to turn, and a structure set on footings.

A completed timber access structure with a handrail running alongside a Melbourne home

The walker has to beall the way on.

On an ordinary step a four-wheel walker straddles two levels — front wheels up, back wheels down — and the frame the person is holding is no longer stable at exactly the moment they need it to be. A platform step fixes that by being deep enough to take the whole walker at once: roughly 900 to 1200mm, against the 300 to 350mm of a step meant for feet.

At that depth a flight of any height takes up a great deal of ground, and it usually has to turn. That is what makes these built structures rather than fitted ones — footings, framing, and a deck, designed on paper before anything is dug.

It is worth saying plainly that there is no Australian standard setting platform dimensions. Steps for feet have a code-set rise; a platform for a walking frame does not. The depths we work to come from how the aids actually behave, and we set them out in the drawings so your occupational therapist can agree them rather than assume them.

Book a draftsperson visit

Platform steps forsafe home access.

Designed around the aid rather than around the doorway — front door, back door, or the side entry that turns out to be the usable one.

  • Laid out to your entry

    The flight is designed around where the door is, where the path arrives, and how much ground the platforms need. Turns and intermediate landings are normal.

  • Built for walkers and frames

    Depths set so all four wheels land and the frame settles before the person moves, and with room to turn at the top where a door has to be opened.

  • Surfaces built for weather

    Decked in materials that keep their grip wet, with a contrasting nosing on every tread so each edge is visible as well as felt.

Vital Ease at a glance

Projects completed
300+

Projects completed

Agreements with Home Care Package and NDIS providers
100+

Agreements with Home Care Package and NDIS providers

Valued customers
200+

Valued customers

  • NDIS — National Disability Insurance Scheme registered provider
  • State-wide Equipment Program approved supplier
  • Victorian Building Authority registered builder
  • Home Care Packages approved provider

Steptypes.

Two shapes. If nobody is using a wheeled aid, the other page fits in far less ground.

  • Platform steps — for a four-wheel walker

    Roughly 900 to 1200mm deep, so the whole frame is on the platform and stable before the person moves their feet. Built to the space available, with room to turn where the door needs opening.

  • Single tread steps — for use on foot

    Treads of roughly 300 to 350mm and around a metre clear. The right answer where no wheeled aid is involved, and it needs a third of the ground.

Materialoptions.

Three decking surfaces. On a platform the surface matters more than usual, because wheels are on it rather than shoes.

  • Fibre-reinforced grating

    The most cost-effective and the least maintenance. An open fibreglass surface with a gritted coating that sheds water rather than holding it where a wheel would slip, and keeps its grip in wet or frosty conditions. It does not rot, rust, or need recoating.

  • Merbau

    A dense hardwood that reads as part of the house, and the usual choice where the platform is in view of the living areas. Finished with a gritted non-slip coating that needs re-coating over time. See the acclimatisation note below.

  • Engineered decking

    The most consistent in appearance and the dearest. Where you want a particular product, you choose the supplier and it is carried as a prime-cost allowance in the quote.

Parts andoptions.

What goes on the structure besides the deck. Some standard, some extra — knowing which before you sign is the point.

  • Galvanised steel banister railing

    The standard rail on a structure built on site, running the full flight including the platforms so the hand never leaves the rail while the walker is being repositioned. ⚠️ Site-fabricated rails come in a galvanised finish only.

  • Contrasting nosings

    A gritted strip on the front edge of every tread, gripping and marking the edge at once.

  • Mid railing — optional

    A lower rail that stops a wheel going out beneath the main one. On a platform used by a wheelchair or a low-profile aid this is the option most often regretted when it is left off.

  • Balustrade — required above 1000mm

    Once the structure rises more than a metre, the National Construction Code requires a balustrade rather than a rail. Not optional, and priced in. We offer a timber balustrade.

  • Plinth boards — optional

    Boards closing off the space beneath an elevated platform, which on a deep structure is a considerable area.

  • Joist protection — optional

    A flexible layer over the joist tops to keep moisture off and extend the life of the structure outdoors.

  • Weed matting

    Laid under sections built over soil or grass. Not needed over concrete or paving.

  • Coloured concrete — optional

    For a landing or approach slab. Colour varies with materials, weather, and finishing, and that variation is normal.

Before you book,two things to know.

  • There is no formal standard for platform dimensions

    Steps for feet have a code-set rise; platforms for a walking frame do not. The depths we work to are recommendations based on how the aids behave, set out in the drawings so your occupational therapist can agree them rather than assume them.

  • They need a great deal more ground

    A platform tread is three to four times the depth of an ordinary one, so a flight of any height takes a large footprint and usually has to turn. Where the yard will not give that up, a ramp is often the better answer and we will say so.

  • Merbau bleeds, and it will mark your white strips

    It needs 30 to 60 days to acclimatise and leaches a reddish tannin while it does, so painted white vision strips commonly discolour during the first two months and adjacent concrete stains. It stops on its own and it is normal for the timber.

  • Concrete develops hairline cracks

    Shrinkage, ground movement, tree roots, and moisture changes all cause fine cracking. It is not a workmanship defect — the VBA Guide to Standards and Tolerances sets out where the line falls.

Brochuresand guides.

The documents an occupational therapist, a plan manager, or a funding body usually asks us for. We are preparing these now — ring or email in the meantime and we will send what you need.

Product brochures

  • Platform steps and landingsComing soon
  • Fibre-reinforced grating walkwayComing soon
  • Banister rails and balustradesComing soon

Specifications

  • Typical platform step detailComing soon

Quote request requirements

  • Platform steps — what we need to quoteComing soon

How the jobactually runs.

  1. Draftsperson visit and design

    Our draftsperson measures the rise and, more importantly, the ground available for the platform depths. We bring the walker into it — how it is actually used decides the layout — and mark the footprint on site so you can see it.

  2. Documentation and a fixed price

    Drawings and a scope of works set out so a plan manager, case manager, or funding body can approve them without coming back to us. Funding is approved before anything is ordered.

  3. Footings and framing

    Footings set and the structure framed to the designed rises and depths. On a deep platform the framing is the bulk of the work.

  4. Decking, rails, and finishing

    The deck laid, rails or balustrade fabricated and fixed, nosings applied, and plinths or weed matting where they are in scope.

  5. Warranty

    The work is carried out by licensed tradespeople and backed by the relevant warranties. If something is not right, ring the same number you rang the first time.

If the ground will nottake the depth.

It often will not, and we would rather say so than build platforms too shallow to be safe. A ramp needs length rather than depth and can frequently run along a side path or a fence line where a flight of platforms cannot.

We will price both where it is close.

See wheelchair access ramps

Questions

What people ask aboutcustom platform steps.

Frequently Asked Questions

How deep does a platform step need to be?
Roughly 900 to 1200mm, against 300 to 350mm for a step meant for feet. The test is simple: all four wheels of the walker on the platform, with the frame flat and settled, before the person moves. Anything shallower leaves the walker straddling two levels, which is the moment it tips.
Is there an Australian standard for platform steps?
Not for the platform dimensions, no — and we would rather be straight about that than imply a compliance we cannot claim. Steps for feet have a rise requirement under the National Construction Code, and where a rise exceeds a metre the balustrade requirement applies to any structure. The platform depth itself is a recommendation, set out in the drawings so your occupational therapist can agree it.
What if there is not enough room?
It happens often, because platforms need a large footprint. Where the ground will not take the depth, a ramp is usually the better answer — it needs length rather than depth and can run along a side path or fence line. We will price both if it is close, rather than building platforms too shallow to be safe.
Can this be built onto steps that are already there?
Sometimes, and sometimes the existing flight has to come out first. It depends on what is underneath and whether the current rises are consistent — building a platform structure on top of a flight that has settled unevenly just moves the problem up a level. That is one of the things the draftsperson visit settles.
Will the NDIS pay for platform steps?
Often. A built platform structure is usually a complex home modification under the NDIS — what this site calls major — needing an occupational therapist’s assessment and drawings. It takes longer to approve than a minor modification, which is why the documentation is produced in a form a funding body can assess without coming back to us.

Can’t see your question? Call us on +61 3 8658 1358 — we’re happy to talk it through.

Let us make your homework for you.

Ready to start your modification journey? Contact our team.

Ready to make your home safer and more accessible? Our team is here to help from your first consultation through to the final handover. Let’s talk about what’s possible for your home.

+61 3 8658 1358Contact us
Open
Mon–Fri: 9:00 AM – 5:00 PM
Serving
Melbourne & Sydney

Before you go

Still working outwhat your home needs?

A five-minute call is usually enough to tell you what is possible and roughly what it costs — no obligation, no pressure.