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Vital Ease — home modification and maintenance solutions

Water that cannot come outhot enough to scald.

A small valve that stops your hot water getting hot enough to burn, at every tap in the house or at one shower. Fitted by licensed plumbers.

Close-up of a brass tempering valve fitted to copper pipework beside a grey hot water cylinder on a brick wall

Safe from germs,and from burns.

Your hot water system has to keep water above 60°C, to stop harmful germs (such as Legionella) growing in the tank. But water that hot can burn skin in seconds, especially thin skin, or skin that has lost some feeling.

A tempering valve fixes this. It sits between the tank and your taps, and mixes in cold water, so tap water is never hot enough to burn. The plumbing standards set that at 50°C for a home, and 45°C in aged care.

Please don’t just turn your hot water system down instead. That lets germs grow in the tank. The valve means you don’t have to choose.

Book a site visit

A white hot water cylinder on a concrete plinth beside a side path, with neat pipework on the brick wall

Whole house,or one shower.

Which one you need depends on who is at risk, and where.

  • Tempering valve

    Fitted at your hot water system, so every tap in the house is safe, including the kitchen and laundry. The one OTs usually recommend.

  • Thermostatic shower mixer

    Keeps the shower at a steady, safe temperature, even when someone turns on another tap. Pairs well with a hand shower.

  • Mixer taps

    For a bathroom basin, kitchen sink, or laundry trough. Send us a photo of what you have, so we can quote the right one.

Vital Ease at a glance

Projects completed
2,000+

Projects completed

Agreements with Home Care Package and NDIS providers
250+

Agreements with Home Care Package and NDIS providers

Valued customers
1,000+

Valued customers

  • NDIS — National Disability Insurance Scheme registered provider
  • State-wide Equipment Program approved supplier
  • Home Care Packages approved provider

Good to knowbefore you book.

  • Done by licensed plumbers

    It is licensed plumbing work in Victoria and New South Wales, and it is certified. A badly fitted valve is worse than none.

  • If you rent, ask first

    The valve is plumbed in, so you need the owner’s permission. Many are glad of it, because it protects them too.

How itworks.

  1. A clear, fixed quote

    A photo of your hot water system or taps is usually enough. We can also quote from your occupational therapist’s report.

  2. One visit to fit

    A licensed plumber fits the valve, sets and checks the temperature, and certifies the work. Your water is back on the same day.

  3. Backed by warranty

    All work is done by licensed tradespeople and backed by the relevant warranties.

Safe water,easy taps.

A valve makes the water safe, but it doesn’t make the tap easier to turn. Lever handles do that, and we can fit them on the same visit.

See lever taps

A chrome single-lever mixer on a white bathroom basin beside a soap dispenser and plants

Not sure what you need? Call us for a free phone consultation, and we’ll talk you through the options. No obligation.

Questions

What people ask abouttempering valves & mixers.

Frequently Asked Questions

What temperature will the water come out at?
No hotter than 50°C at the bathroom taps in a home, and 45°C in aged care and similar settings, as the plumbing standards require. The plumber sets and checks it when the valve goes in. That is hot enough for a comfortable shower, but below the point where it burns in seconds.
Why not just turn the hot water system down?
Because it swaps one danger for a worse one. Water stored below about 60°C lets harmful germs grow in the tank. A tempering valve lets the tank stay hot while the water at your tap stays safe.
Do I need a valve for the whole house, or just the shower?
A tempering valve at the hot water system protects every tap, including the ones nobody thinks about. A shower mixer protects one shower. If someone in the house can’t feel heat well, or is a young child, the whole-house valve is safer.
I already have a tempering valve. Is that enough?
Maybe not. Valves wear out after some years, and an old one looks the same as a working one. If yours has been there a long time, or you don’t know how old it is, we can check the water temperature for you. It is quick, and it is the only way to know.
Will the NDIS or my Home Care Package pay for a tempering valve?
Usually. A tempering valve is a minor home modification, and occupational therapists often recommend one, especially after a burn or where someone can’t feel heat well. We set out our quotes so they are easy to approve.

Can’t see your question? Call us on +61 3 8658 1358 — we’re happy to talk it through.

Part of Tapware & Hot Water

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Let us make your homework for you.

Ready to start your modification journey? Contact our team.

Ready to make your home safer and more accessible? Our team is here to help from your first consultation through to the final handover. Let’s talk about what’s possible for your home.

+61 3 8658 1358Contact us
Open
Mon–Fri: 9:00 AM – 5:00 PM
Serving
Melbourne & Sydney

Before you go

Still working outwhat your home needs?

A five-minute call is usually enough to tell you what is possible and roughly what it costs — no obligation, no pressure.