NDIS quotes and approvals,without the back and forth.
What to send us, how approval works for each type of NDIS plan, and what happens next. For participants, families, occupational therapists, and plan managers.

NDIS home modifications,made straightforward.
An NDIS job involves more people than a private one: you and your family, your occupational therapist, and often a plan manager or the NDIA. Work starts sooner when everyone has what they need early.
If you are not sure where to begin, call us. We will walk you through it.
What a quote requestneeds to contain.
We use all of it. Anything missing means a phone call before we can quote.
Client details
Name, the address for the work, and a phone number for whoever will be home. If someone else arranges access, tell us who.
How the plan is managed
Self-managed, plan-managed, or NDIA-managed. It decides who we invoice and how approval works.
Your specification or scope of works
The OT’s recommendation, with sizes and positions. We build to it, and call if something won’t work in that house.
Site photographs
For a bathroom, each wall plus the plumbing point outside. For a step or ramp, one taken several metres back to show the ground.
Vital Ease at a glance
- Projects completed
- 2,000+
Projects completed
- Agreements with Home Care Package and NDIS providers
- 250+
Agreements with Home Care Package and NDIS providers
- Valued customers
- 1,000+
Valued customers
Who approves,and who pays.
Approval is where NDIS jobs slow down, and it works differently for each plan type.
Self-managed
You approve the quote yourself. We invoice you, and you claim it back from the NDIS.
Plan-managed
You approve the quote. We invoice your plan manager, who pays from your plan.
NDIA managed (agency managed)
We make a service booking through the NDIS portal once the quote is approved, and claim from there.
How an NDIS jobruns.
Request a quote
Send the client details, how the plan is managed, the OT specification, and photos.
A clear quote
Written to the specification, with payment terms included, so there are no surprises.
Approval or service booking
Approved by you, your plan manager, or through the NDIS portal, depending on your plan.
Booked and fitted
We book a time with you. Stock items are usually one visit; made-to-measure items need a measure first.
Completion and invoice
You get photos of the finished work, and the invoice goes to the right place for your plan.
Not sure what you need? Call us for a free phone consultation, and we’ll talk you through the options. No obligation.
Questions
What people ask aboutNDIS funding.
Frequently Asked Questions
Is Vital Ease a registered NDIS provider?
What does a plan-managed approval need from me?
What details do you need to submit an agency-managed service booking?
Can a participant pay for an upgrade on top of the funded work?
Can’t see your question? Call us on +61 3 8658 1358 — we’re happy to talk it through.
More from Vital Ease
The rest of whatwe do.
Let us make your homework for you.
Ready to start your modification journey? Contact our team.
Ready to make your home safer and more accessible? Our team is here to help from your first consultation through to the final handover. Let’s talk about what’s possible for your home.




























