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Mon–Fri: 9:00 AM – 5:00 PM

Vital Ease — home modification and maintenance solutions

Paying privately,with or without an assessment.

Paying for the work yourself? Whether you have an occupational therapist’s report or don’t know where to start, we can help.

A Vital Ease tradesperson in a branded shirt and tool belt walking up a driveway to a job, ear muffs around his neck

With a report,or without one.

Some people already have an occupational therapist’s report, and the family is paying. Send us the report, and we quote to it, just as we would for a funded job.

Others start with nothing. Something has happened, or nearly happened, and the home needs to change, but there is no report and no clear idea of what to do.

If that is you, you are very welcome. Call or email, and we will help you work out what to do.

Talk to us about your situation

What to send fora quote.

Send it all together, and you get a price sooner.

  • The client’s details

    Name, the address for the work, and a phone number. If you are calling for someone else, tell us who will be home.

  • What the problem is

    In your own words. “Mum can’t get over the back step any more” helps us more than “we need a ramp”, because we can suggest the best answer.

  • The scope of works, if you have one

    Any OT report or plan, and any materials you have already chosen.

  • Photographs

    The most useful thing you can send. See below for which photos help most.

Vital Ease at a glance

Projects completed
2,000+

Projects completed

Agreements with Home Care Package and NDIS providers
250+

Agreements with Home Care Package and NDIS providers

Valued customers
1,000+

Valued customers

  • NDIS — National Disability Insurance Scheme registered provider
  • State-wide Equipment Program approved supplier
  • Home Care Packages approved provider

How to photographa job properly.

For a bathroom, take a photo of each of the four walls, then one of the pipes on the outside wall behind the bathroom. That last one is rarely sent, and it tells us whether a shower can be moved.

For a step or ramp, stand back four or five metres. We need to see the slope of the ground, the path, and what is on each side. A close-up only shows the height of the step.

For a rail, photograph the whole wall, and tell us what it is made of if you know. A tape measure in the photo helps.

How a private jobruns.

  1. Request a quote

    Send the details, the scope if you have one, and the photographs. If there is no therapist involved we will talk it through with you first.

  2. A written quote

    You get a written price, with how to pay. Nothing is booked until you accept it.

  3. Booked with you

    Stock items are usually done in one visit. Made-to-measure items start with a measure, where we confirm the details with you.

  4. Made and installed

    Made-to-measure items are made to fit, then installed. We show you, and your family or carer, how everything works.

  5. Finished and checked

    If an OT is involved, we email them photos of the finished work. If anything changed from the quote, we settle it openly with you.

Where mostpeople start.

  • Grab rails

    Strong rails beside the toilet, in the shower, and wherever you need to hold on.

  • Ramps

    Ramps for a doorway, a step, or a whole entry.

  • Shower solutions

    A safer shower, from a seat and a hand shower to a shower with no step.

Not sure what you need? Call us for a free phone consultation, and we’ll talk you through the options. No obligation.

Questions

What people ask aboutprivate funding.

Frequently Asked Questions

Can I organise modifications without an occupational therapist?
Yes, and many private jobs start that way. Call or email and tell us the problem, not the solution, like a step that has become hard. We will talk it through. If an OT assessment would really change what we build, we will tell you.
Can I choose my own materials?
Yes. Tell us what you have chosen when you ask for a quote, and we will price the work with it. If something won’t suit the job, such as a floor tile without enough grip, we will tell you why.
Do you come out to look before quoting?
For major work, yes, we visit to measure and quote. For small jobs, we usually quote from your description and photos, then measure at the first visit. If a visit is needed to quote, any fee is agreed before we come.
How is private work paid for?
How to pay is set out in the written quote. If part is private and part is funded, such as an upgrade on top of a package, the quote shows the two parts separately.

Can’t see your question? Call us on +61 3 8658 1358 — we’re happy to talk it through.

Let us make your homework for you.

Ready to start your modification journey? Contact our team.

Ready to make your home safer and more accessible? Our team is here to help from your first consultation through to the final handover. Let’s talk about what’s possible for your home.

+61 3 8658 1358Contact us
Open
Mon–Fri: 9:00 AM – 5:00 PM
Serving
Melbourne & Sydney

Before you go

Still working outwhat your home needs?

A five-minute call is usually enough to tell you what is possible and roughly what it costs — no obligation, no pressure.