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Mon–Fri: 9:00 AM – 5:00 PM

Vital Ease — home modification and maintenance solutions

Paying privately,with or without an assessment.

For clients funding the work themselves — those with an occupational therapy report, and those who have not started one and are not sure where to.

Three tradespeople in high-visibility vests working through a residential renovation, one reviewing plans at a table

Two ways people arriveat this page.

The first is with an assessment already in hand. An occupational therapist has been to the house, written a recommendation, and there is no funding body involved — the family is simply paying for it. Send the report through and we quote against it exactly as we would for a funded job.

The second is with nothing. Something has happened, or nearly happened, and somebody has decided the house needs to change. There is no therapist, no report, and no clear idea of what the work should even be.

That second group is welcome here and gets more of our time, not less. Ring us or send an email describing the problem — the step that has become hard, the shower that is being avoided — and we will talk it through, tell you honestly whether an occupational therapy assessment would be worth arranging first, and quote what we can quote.

Talk to us about your situation

What to send fora quote.

The more of this that arrives together, the fewer rounds of email between you and a price.

  • The client’s details

    Name, the address the work is at, and a contact number. If the person who rings is not the person who lives there, tell us who will be home.

  • What the problem is

    In plain words, if there is no report. "She cannot get over the back step any more" tells us more than a request for a ramp does, because it lets us suggest the right answer rather than price the one you had in mind.

  • The scope of works, if you have one

    Any occupational therapy report, specification, or proposed plan, with material choices if they have been decided.

  • Photographs

    The single most useful thing you can send. See below for what makes a photograph useful, because it is not obvious and it is the reason most quote requests come back with questions.

Vital Ease at a glance

Projects completed
300+

Projects completed

Agreements with Home Care Package and NDIS providers
100+

Agreements with Home Care Package and NDIS providers

Valued customers
200+

Valued customers

  • NDIS — National Disability Insurance Scheme registered provider
  • State-wide Equipment Program approved supplier
  • Victorian Building Authority registered builder
  • Home Care Packages approved provider

How to photographa job properly.

For a bathroom, take one photograph of each wall — all four, even the boring one — and then one of the plumbing point, which is on the external wall outside the bathroom. That last photograph is the one nobody sends and the one that decides whether a shower can be moved.

For a step, a ramp, or a platform, stand back. Four or five metres, so we can see the fall of the ground, the path, the gate, and what is on either side. A close photograph of a threshold tells us the height and nothing else, and the surroundings are usually what determine whether the gradient can be achieved at all.

For a rail, photograph the whole wall rather than the spot, and tell us what the wall is made of if you know. Include something for scale where you can — a tape measure in the frame is ideal, a person is fine.

How a private jobruns.

  1. Request a quote

    Send the details, the scope if you have one, and the photographs. If there is no therapist involved we will talk it through with you first.

  2. Quote and payment terms

    You receive a written quote. Payment methods, and any site visit fee where an attendance is needed to quote major work, are confirmed with the quote rather than assumed.

  3. Works are scheduled with the client

    Stock items are usually one visit. Custom items need two — a measure, where design, position, and finish are confirmed on site, and then the installation.

  4. Items are manufactured

    Custom items are made to the measured dimensions rather than to a standard size, which is what an awkward threshold or an uneven landing usually needs.

  5. Installation

    The work goes in, and the client is shown how to use it before we leave — with a family member or carer present where they want that.

  6. Works are completed

    Where an occupational therapist is involved they are notified by email with photographs of the finished work. Where the final work has varied from what was quoted, the adjustment is settled with the client rather than absorbed quietly either way.

Quote applicationrequirements.

Worked examples of what a request should contain, if you would rather follow a template.

Minor modifications

  • The perfect OT quote request — minor modificationsComing soon

Major modifications

  • Quote application request — stepsComing soon
  • Quote application request — rampsComing soon
  • Quote application request — bathroom and stepless showerComing soon
  • Quote application request — internal doorComing soon
  • Quote application request — concrete worksComing soon
  • Quote application request — banister railsComing soon

Questions

What people ask aboutprivate funding.

Frequently Asked Questions

Can I organise modifications without an occupational therapist?
Yes, and a good share of our private work arrives that way. Ring us or email and describe the problem rather than the solution — the step that has become hard, the shower that is being avoided — and we will talk it through with you. Where we think an occupational therapy assessment would genuinely change what gets built, we will say so, because on some jobs it will and on many it will not.
How many photographs do you need for a quote?
More than people send, and of particular things. For a bathroom, one of each of the four walls plus one of the plumbing point on the external wall outside the room — that last one is almost never sent and it is what decides whether a shower can move. For a step, ramp, or platform, stand four or five metres back so the fall of the ground and the surroundings are in frame, not just the threshold.
Do you come out to look before quoting?
For major modifications we can attend to measure and quote on site, and for structural work that is usually the sensible course. For minor work we quote from your description and photographs and then measure at the first visit, because sending someone to look at a grab rail adds a step without adding accuracy. Where an attendance is needed to quote, any fee for it is confirmed before we come.
How is private work paid for?
Payment methods and terms are set out with the written quote rather than left to be discovered later, and nothing is booked until you have accepted them. If the funding is partly private and partly from a scheme — an upgrade on top of what a package covers, for example — the quote separates the two so everyone can see which part is which before anything is committed.

Can’t see your question? Call us on +61 3 8658 1358 — we’re happy to talk it through.

Let us make your homework for you.

Ready to start your modification journey? Contact our team.

Ready to make your home safer and more accessible? Our team is here to help from your first consultation through to the final handover. Let’s talk about what’s possible for your home.

+61 3 8658 1358Contact us
Open
Mon–Fri: 9:00 AM – 5:00 PM
Serving
Melbourne & Sydney

Before you go

Still working outwhat your home needs?

A five-minute call is usually enough to tell you what is possible and roughly what it costs — no obligation, no pressure.