Home modificationsfor veterans, under RAP.
The Rehabilitation Appliances Program funds equipment and home modifications that help eligible veterans live safely and independently. Here is what we need, and what happens after you send it.
What the RehabilitationAppliances Program covers.
RAP is an Australian Government programme run by the Department of Veterans’ Affairs. It gives eligible clients access to assistive devices, equipment, and home modifications intended to keep them safe and independent at home.
For our part of it, that usually means the same work as everywhere else on this site — grab rails, handrails, ramps, steps, shower modifications, and access into and around the house — arriving through a different door and paid for by a different party.
What we do not do is tell anybody what they are entitled to. Eligibility for a particular item is DVA’s determination, made on the prescribing therapist’s assessment. Our part starts once that assessment exists.
The two ways a RAP jobreaches us.
Either works. The first is usually faster because nothing waits on a redirection.
Send the forms to us directly
Email the RAP paperwork and the signed authority to install straight through, and we take it from there — the approval request, the purchase order, and the scheduling. This is the quickest route and the one we would suggest.
Nominate us on the form to DVA
If you are submitting to DVA yourself, write Vital Ease on the RAP form as the supplier. The order then comes to us once DVA has assessed it, and we contact the client to book the work.
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- Projects completed
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- Agreements with Home Care Package and NDIS providers
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Agreements with Home Care Package and NDIS providers
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Valued customers
How a RAP jobruns.
The prescription and forms arrive
The occupational therapist submits the RAP paperwork, the direct order form, and the authority to install — either to the provider directly, or to us to handle.
Approval and purchase order
The approval is sought and a purchase order is issued to us for the work. Nothing is booked or built before that order exists.
Works are scheduled with the client
Stock items are usually completed in a single visit. Custom items take two: a measure, at which the design, the position, and the finish are confirmed on site with the client, and then the installation.
Items are manufactured
Custom items are made to the measured dimensions. If anything in the therapist’s specification has to change, we come back to you for approval on scope and to the funding body on price before we proceed.
Installation
The second visit, at which the custom items go in. The client is shown how to use what has been installed before we leave.
Completion and invoice
You are notified by email that the work is finished, with photographs of it, and the invoice is issued to the funding provider under the terms of the agreement in place.
RAP forms and quoteapplication requirements.
The forms a RAP referral needs, and worked examples of what a quote request should contain.
RAP forms
- Direct order form (DOF) for RAPComing soon
- Authority to install (ATI) for RAPComing soon
Minor modifications
- Quote application requirements — DVA minor modificationsComing soon
Major modifications
- Quote application request — stepsComing soon
- Quote application request — rampsComing soon
- Quote application request — banister railsComing soon
- Quote application request — bathroom and stepless showerComing soon
- Quote application request — internal doorComing soon
- Quote application request — concrete worksComing soon
Questions
What people ask aboutDVA / RAP.
Frequently Asked Questions
What is the Rehabilitation Appliances Program?
What forms does a DVA RAP referral need?
Can I nominate Vital Ease on the RAP form when I submit to DVA?
Who is invoiced for DVA work?
Can’t see your question? Call us on +61 3 8658 1358 — we’re happy to talk it through.
More from Vital Ease
The rest of whatwe do.
Let us make your homework for you.
Ready to start your modification journey? Contact our team.
Ready to make your home safer and more accessible? Our team is here to help from your first consultation through to the final handover. Let’s talk about what’s possible for your home.