Home modificationsfor veterans, under RAP.
The Rehabilitation Appliances Program (RAP) pays for home changes that help eligible veterans live safely at home. Here is what we need, and what happens next.
What the RehabilitationAppliances Program covers.
RAP is run by the Department of Veterans’ Affairs. For us, it usually means grab rails, handrails, ramps, steps, and shower changes: the same work we do for everyone, paid for through DVA.
We don’t decide what anyone is entitled to. DVA decides, based on the therapist’s assessment. Our part starts once that assessment exists.
Two ways tosend a RAP job.
Either works. The first is usually faster because nothing waits on a redirection.
Send the forms to us directly
Email us the RAP forms and the signed authority to install, and we handle the approval, the order, and the booking. The quickest way.
Nominate us on the form to DVA
If you send the form to DVA yourself, write Vital Ease as the supplier. The order comes to us once DVA approves it, and we book the work.
Vital Ease at a glance
- Projects completed
- 2,000+
Projects completed
- Agreements with Home Care Package and NDIS providers
- 250+
Agreements with Home Care Package and NDIS providers
- Valued customers
- 1,000+
Valued customers
How a RAP jobruns.
The prescription and forms arrive
The occupational therapist sends the RAP paperwork, the order form, and the authority to install. They go to DVA directly, or to us to handle.
Approval and purchase order
Once the work is approved, a purchase order is issued to us. Nothing is booked or built before that.
Booked with the client
Stock items are usually done in one visit. Made-to-measure items start with a measure, where we confirm the details with the client.
Made and installed
Made-to-measure items are made, then fitted on a second visit. Any change to scope or price is approved first, and we show the client how everything works.
Completion and invoice
We email you when the work is finished, with photos. The invoice goes to the funding provider.
Work RAPoften pays for.
Grab rails
Strong rails beside the toilet, in the shower, and wherever you need to hold on.
Ramps
Ramps for a doorway, a step, or a whole entry.
Shower solutions
A safer shower, from a seat and a hand shower to a shower with no step.
Not sure what you need? Call us for a free phone consultation, and we’ll talk you through the options. No obligation.
Questions
What people ask aboutDVA and RAP.
Frequently Asked Questions
What is the Rehabilitation Appliances Program?
What forms does a DVA RAP referral need?
Can I nominate Vital Ease on the RAP form when I submit to DVA?
Who is invoiced for DVA work?
Can’t see your question? Call us on +61 3 8658 1358 — we’re happy to talk it through.
More from Vital Ease
The rest of whatwe do.
Let us make your homework for you.
Ready to start your modification journey? Contact our team.
Ready to make your home safer and more accessible? Our team is here to help from your first consultation through to the final handover. Let’s talk about what’s possible for your home.