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Vital Ease — home modification and maintenance solutions

Steps rebuilt to a deptha foot can trust.

Custom access steps for small level changes — deeper treads, consistent rises, and a rail beside them. Measured on site and built to suit the space you have.

Wide timber access steps with a deep tread leading up to a raised deck beside a garden

The step is the wrongshape, not too high.

Most steps that people fall on are not unusually tall. They are too shallow to get a whole foot onto, or the rise changes partway up because the ground settled, or the last one down is deeper than the rest and nobody expects it.

A foot needs somewhere to land. We build treads at around 300 to 350mm deep, which is enough for a whole adult foot rather than the front half of one, and we keep the rise and the tread the same the whole way up — because the danger in an uneven flight is the one step that is different from the others.

Width matters as much. We aim for around a metre clear, which is what lets someone come down with a hand on a rail and a carer alongside, rather than turning sideways to fit.

Book a free measure and quote

Step typeswe build.

Two shapes, decided by what has to get up them. If a four-wheel walker is involved, you want the other one.

  • Minor steps — designed for use on foot

    Treads of roughly 300 to 350mm and around a metre of clear width, with the rise and the going kept consistent the whole way. Custom built to the space and the support needed, which is what lets a flight fit where a standard set would not.

  • Platform steps — designed for a four-wheel walker

    Much deeper — roughly 900 to 1200mm — so the whole walker is on the platform before the person moves their feet. A different page, because it is a different job.

Vital Ease at a glance

Projects completed
300+

Projects completed

Agreements with Home Care Package and NDIS providers
100+

Agreements with Home Care Package and NDIS providers

Valued customers
200+

Valued customers

  • NDIS — National Disability Insurance Scheme registered provider
  • State-wide Equipment Program approved supplier
  • Victorian Building Authority registered builder
  • Home Care Packages approved provider

Surfaceoptions.

Three materials. The right one is usually decided by whether the steps are in the weather.

  • Composite mesh

    The most cost-effective, and the least maintenance of the three. A fibreglass and resin material that does not rust, rot, or need recoating, and holds up in weather that would grey off timber. Finished with a contrasting nosing so the edge of each tread is visible in low light.

  • Merbau

    A hardwood that suits most settings and can be finished to sit with a deck or a verandah that is already there. Treated for weather, moisture, and termites, and paired with galvanised rails outdoors. The option most people choose when the steps are in view from the house.

  • Rubber

    Slip resistant, weatherproof, and removable — which makes it the answer for a rental or a short stay. Set in position rather than fixed down, so nothing is drilled and nothing is damaged.

Before you book,two things to know.

  • It is fixed work, and it means drilling

    Steps are bolted into the structure so they are weight-bearing and cannot move underfoot. There is no adhesive version of a step that will take a person’s full weight.

  • A removable option exists

    Rubber steps are set in position rather than fixed down, so nothing is drilled. If permission is the obstacle, this is usually the way around it.

  • If you rent, ask first

    For fixed steps you will need the owner’s or the agent’s permission before we can start. Ring us and we will tell you what they usually want to see — most say yes once they know what is involved.

  • We will recommend a rail with them

    A set of steps without something to hold is half a job. We quote the rail alongside the steps so there is no second visit and no second approval.

Additional safetyfeatures.

The things we add to steps to make them safer, quoted at the same time so nothing needs a second approval.

  • Banister rails

    A rail on one side or both. Two rails let someone come down facing forwards rather than turning sideways to keep a hand on the only rail there is.

  • Stair nosings, including on steps you already have

    A strip along the front edge of each tread, in a colour that stands out from the step. It is what makes the edge visible to someone whose depth perception has changed, and it can go onto an existing flight without rebuilding it — the cheapest thing on this list by a distance.

  • Non-slip paint and treatments

    Applied to the surface that is already there for grip in the wet. Often the right first move on a set of steps that are the correct shape and simply slippery.

  • Door threshold inserts

    The lip at the top of the flight is often the part that actually trips people. An infill or a threshold plate takes it out so the transition into the house is level.

  • Door magnets

    A magnetic catch that holds a swing door open frees up both hands at the top of the steps, instead of leaving someone holding a door and a rail at the same time.

  • Sensor lighting on the approach

    Most falls on steps happen in the dark or the half-dark. A light that comes on by itself, rather than one that needs a switch found first.

Brochuresand guides.

The documents an occupational therapist, a plan manager, or a builder usually asks us for. We are preparing these now — ring or email in the meantime and we will send what you need.

Product brochures

  • Minor steps and platform stepsComing soon
  • Composite mesh walkwayComing soon

Quote request requirements

  • Steps — what we need to quoteComing soon

How the jobactually runs.

  1. Quoting and measurement

    A licensed member of the team measures the rise, the space available for the tread, and how the person actually moves through the flight. There is no charge for the visit. Where an occupational therapist has written a specification, we quote to it.

  2. A fixed price in writing

    Set out so a plan manager, case manager, or occupational therapist can approve it without coming back to us for more detail. Funding is approved before we start.

  3. Manufacture

    Made up to your measurements rather than trimmed from stock on the day. Samples and finishes are shown at the measure so you know what you are getting.

  4. Installation

    A second visit to fit them, by the same team that measured. Most sets of steps are done in a day, and we take the offcuts and packaging with us.

  5. Warranty

    The work is carried out by licensed tradespeople and backed by the relevant warranties. If something is not right, ring the same number you rang the first time.

Steps we havebuilt.

All photographs are of our own completed work in Melbourne homes.

  • A consistent rise the whole way up, and a rail to match
  • Rails both sides, so nobody has to turn sideways
  • One step, one rail — and a frame that can be parked at the top
  • One entry step is enough to need a rail
  • The measure decides the tread, not the catalogue
  • Steps and the deck they serve, built as one job

If a walker has toget up them.

A four-wheel walker needs a platform, not a step. The whole frame has to be on it before the person moves their feet, which means a tread of roughly 900 to 1200mm rather than 300.

It is a different build and it needs different space, so it has its own page.

See platform steps for walkers

Questions

What people ask aboutsteps for feet.

Frequently Asked Questions

How deep should a step be?
For use on foot we build treads at around 300 to 350mm, which is enough for a whole adult foot rather than the front half of one. Just as important is that the rise and the tread stay the same the whole way up — an uneven flight is dangerous because of the one step that is different from the others, not because of the height overall.
Can you rebuild steps that have settled unevenly?
Yes, and it is one of the commonest jobs we are asked for. Steps that have moved over the years end up with one rise noticeably taller or shorter than the rest, which is exactly the one people catch a toe on. We set the new flight to consistent rises rather than following what is there.
Do I need a rail as well?
We recommend it on every set of steps, and we quote it at the same time so it does not need a second approval. A rail on both sides is better again — it lets someone come down facing forwards instead of turning sideways to keep a hand on the only rail there is.
I rent. Can I still have steps done?
Fixed steps mean drilling, so you will need the owner’s or the agent’s permission first. If that is the obstacle, rubber steps are set in position rather than fixed down and need nobody’s permission. Ring us and we will tell you which suits your situation.
How long does a set of steps take?
Most are made up after the measure and fitted in a day on a second visit. Longer flights, a landing, or steps that need footings set will take more, and we tell you which yours is when we quote rather than on the day.

Can’t see your question? Call us on +61 3 8658 1358 — we’re happy to talk it through.

Let us make your homework for you.

Ready to start your modification journey? Contact our team.

Ready to make your home safer and more accessible? Our team is here to help from your first consultation through to the final handover. Let’s talk about what’s possible for your home.

+61 3 8658 1358Contact us
Open
Mon–Fri: 9:00 AM – 5:00 PM
Serving
Melbourne & Sydney

Before you go

Still working outwhat your home needs?

A five-minute call is usually enough to tell you what is possible and roughly what it costs — no obligation, no pressure.