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Mon–Fri: 9:00 AM – 5:00 PM

Vital Ease — home modification and maintenance solutions
+61 3 8658 1358

Mon–Fri: 9:00 AM – 5:00 PM

SWEP, TAC, and WorkSafereferrals.

Scheme funded home modifications across Melbourne — purchase orders, client contributions, and the completion paperwork that has to come back before we can invoice.

Two Vital Ease tradespeople finishing and cleaning down newly installed stainless steel handrails on entry steps

A SWEP approvedsupplier.

Vital Ease is a SWEP approved supplier, so a therapist prescribing through the Victorian Aid and Equipment Program can send work to us directly. We also take referrals under Transport Accident Commission and WorkSafe Victoria claims — you may still see WorkSafe called WorkCover, and both refer to the same Victorian scheme.

The work itself is the same range as everywhere else on this site. What changes is the paperwork at both ends: a purchase order before anything starts, and a signed completion form before anything can be invoiced.

Where a therapist is not registered as a SWEP prescriber, that does not stop us quoting. Send the request through and our estimator will raise a formal quote either way.

Send a scheme referral

Minor and major work,quoted differently.

The two halves of the range need different things from you at the request stage.

  • Minor home modifications

    Rails, ramps, steps, non-slip work, and shower fittings. Send the client details, the therapist’s specification, and site photographs, and we quote from those without needing to attend.

  • Major home modifications

    Bathrooms, structural access work, and anything needing drawings. Send the proposed plan, the scope of works, and photographs of the existing conditions. Where the plans do not exist yet, our draftsperson can measure, consult, design, and quote.

Vital Ease at a glance

Projects completed
300+

Projects completed

Agreements with Home Care Package and NDIS providers
100+

Agreements with Home Care Package and NDIS providers

Valued customers
200+

Valued customers

  • NDIS — National Disability Insurance Scheme registered provider
  • State-wide Equipment Program approved supplier
  • Victorian Building Authority registered builder
  • Home Care Packages approved provider

How a scheme fundedjob runs.

  1. Request a quote

    Client details, the therapist’s specification, and site photographs. For major work, the proposed plan and photographs of the existing conditions as well.

  2. A purchase order is issued

    The scheme issues a purchase order to us and that is what authorises the work. Where the client is making a contribution towards the cost, the terms for that part are confirmed with the quote.

  3. Works are scheduled with the client

    Stock items are usually a single visit. Custom items take two: a measure, where the design, the position, and the finish are confirmed on site, and then the installation.

  4. Items are manufactured

    Custom items are made to the measured dimensions. Changes to the therapist’s scope come back to the therapist for approval, and changes to price go to the funding provider, before manufacture.

  5. Installation

    The second visit. The client is shown how to use what has been fitted before we leave.

  6. 🔴 Completion form, then invoice

    You are notified by email that the work is done, with photographs and the certificate of completion. That form has to come back to us signed before the invoice can be issued to the scheme — it is the most common reason a finished job sits unpaid.

Quote applicationrequirements.

What a request should contain, by type of job.

Minor modifications

  • The perfect OT quote request — minor modificationsComing soon

Major modifications

  • Quote application request — stepsComing soon
  • Quote application request — bathroom and stepless showerComing soon
  • Quote application request — internal doorComing soon
  • Quote application request — concrete worksComing soon
  • Quote application request — banister railsComing soon
  • Quote application request — rampsComing soon

Questions

What people ask aboutSWEP, TAC & worksafe.

Frequently Asked Questions

What is SWEP?
SWEP is the Victorian Aid and Equipment Program, which funds equipment and home modifications for Victorians with a permanent or long-term disability. Prescriptions come through registered therapists and the work is authorised by a purchase order rather than by the client. Vital Ease is a SWEP approved supplier, so a prescription can be sent to us directly.
Why is my finished SWEP job still not invoiced?
Almost always the certificate of completion. On scheme funded work we send you the completion form together with the photographs when the job is done, and that form has to come back to us signed before we can invoice the scheme. It is the single most common reason a finished job sits open for weeks, and it is rarely anybody’s fault — new prescribers simply are not told about it.
Do you take TAC and WorkSafe referrals?
Yes, for both. TAC covers transport accident claims and WorkSafe Victoria covers work-related injury claims — you may still hear WorkSafe called WorkCover, which is the older name for the same Victorian scheme. The process runs much as SWEP does: a purchase order authorises the work, and completion paperwork closes it out. Tell us the claim number and the case manager when you send the request.
Can I get a quote if I am not a registered SWEP prescriber?
Yes. Not being registered as a SWEP builder or prescriber does not stop a quote being raised — send the quote request through and our estimator will produce a formal quote for you either way. What it may change is the approval route on the scheme’s side, so it is worth telling us your position when you send the request rather than after the quote arrives.

Can’t see your question? Call us on +61 3 8658 1358 — we’re happy to talk it through.

More from Vital Ease

The rest of whatwe do.

See all services

Let us make your homework for you.

Ready to start your modification journey? Contact our team.

Ready to make your home safer and more accessible? Our team is here to help from your first consultation through to the final handover. Let’s talk about what’s possible for your home.

+61 3 8658 1358Contact us
Open
Mon–Fri: 9:00 AM – 5:00 PM
Serving
Melbourne & Sydney

Before you go

Still working outwhat your home needs?

A five-minute call is usually enough to tell you what is possible and roughly what it costs — no obligation, no pressure.

Call +61 3 8658 1358