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Vital Ease — home modification and maintenance solutions

SWEP, TAC, and WorkSafereferrals.

Home changes paid for by three Victorian schemes: SWEP, TAC, and WorkSafe. This page covers what to send us, how the purchase order works, and the one form you need to sign and return once the job is done.

Two Vital Ease tradespeople at work in a back garden, one giving a thumbs up, beside the SWEP, Transport Accident Commission, and WorkSafe Victoria logos

A SWEP approvedsupplier.

Vital Ease is a SWEP approved supplier. We also take Transport Accident Commission (TAC) and WorkSafe Victoria referrals.

The work is the same as for anyone else. What changes is the paperwork: a purchase order before we start, and a signed completion form before we can invoice. These schemes are Victorian. In New South Wales? Call us and we will talk through your funding.

Send a scheme referral

Minor and major work,quoted differently.

The two halves of the range need different things from you at the request stage.

  • Minor home modifications

    Rails, ramps, steps, non-slip floors, and shower fittings. Send the client details, the specification, and photos, and we can usually quote without a visit.

  • Major home modifications

    Bathrooms, building work, and anything needing drawings. Send the plan, the scope, and photos. No plans yet? Our draftsperson can measure, design, and quote.

Vital Ease at a glance

Projects completed
2,000+

Projects completed

Agreements with Home Care Package and NDIS providers
250+

Agreements with Home Care Package and NDIS providers

Valued customers
1,000+

Valued customers

  • NDIS — National Disability Insurance Scheme registered provider
  • State-wide Equipment Program approved supplier
  • Home Care Packages approved provider

How a scheme fundedjob runs.

  1. Request a quote

    Client details, the therapist’s specification, and site photographs. For major work, the proposed plan and photographs of the existing conditions as well.

  2. A purchase order is issued

    The scheme issues a purchase order to us and that is what authorises the work. Where the client is making a contribution towards the cost, the terms for that part are confirmed with the quote.

  3. Booked with the client

    Stock items are usually done in one visit. Made-to-measure items start with a measure, where we confirm the details.

  4. Made and installed

    Made-to-measure items are made, then fitted on a second visit. Any change to scope or price is approved first, and we show the client how everything works.

  5. Completion form, then invoice

    We email you photos and the certificate of completion. Please sign it and send it back.

Work these schemesoften fund.

  • Grab rails

    Strong rails beside the toilet, in the shower, and wherever you need to hold on.

  • Accessible bathrooms

    A bathroom rebuilt with a shower you can walk or roll into.

  • Drafting and design

    Measured drawings for major work, so it can be quoted and approved.

Not sure what you need? Call us for a free phone consultation, and we’ll talk you through the options. No obligation.

Questions

What people ask aboutSWEP, TAC, and WorkSafe.

Frequently Asked Questions

What is SWEP?
SWEP is the Victorian Aid and Equipment Program, which funds equipment and home modifications for Victorians with a permanent or long-term disability. Prescriptions come through registered therapists and the work is authorised by a purchase order rather than by the client. Vital Ease is a SWEP approved supplier, so a prescription can be sent to us directly.
Why is my finished SWEP job still not invoiced?
Almost always, it is the certificate of completion. When the job is done, we send you the form with the photos. It must come back signed before we can invoice the scheme. It is the most common reason a job sits open, and new prescribers often aren’t told about it.
Do you take TAC and WorkSafe referrals?
Yes. TAC covers transport accident claims, and WorkSafe Victoria covers work injury claims (you may still hear it called WorkCover). It works like SWEP: a purchase order starts the work, and a completion form finishes it. Send us the claim number and case manager with your request.
Can I get a quote if I am not a registered SWEP prescriber?
Yes. We can quote either way, so send the request through. It may change how the scheme approves it, so let us know when you send the request.

Can’t see your question? Call us on +61 3 8658 1358 — we’re happy to talk it through.

Let us make your homework for you.

Ready to start your modification journey? Contact our team.

Ready to make your home safer and more accessible? Our team is here to help from your first consultation through to the final handover. Let’s talk about what’s possible for your home.

+61 3 8658 1358Contact us
Open
Mon–Fri: 9:00 AM – 5:00 PM
Serving
Melbourne & Sydney

Before you go

Still working outwhat your home needs?

A five-minute call is usually enough to tell you what is possible and roughly what it costs — no obligation, no pressure.