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Mon–Fri: 9:00 AM – 5:00 PM

Vital Ease — home modification and maintenance solutions

Steps for your feet,or your whole walker.

Deep, even steps with a rail to hold, or platform steps big enough for a four-wheel walker. Made to fit your home across Victoria and New South Wales.

A charcoal composite platform step in front of a dark front door, with a contrasting grey edge strip

Safer steps,made to fit.

Most falls on steps don’t happen because a step is high. They happen because the step is too small for your whole foot, or one step is a different height from the rest.

We build steps that are deep, even, and wide, with a rail to hold. If you use a four-wheel walker, we build platform steps big enough to hold the whole walker.

Book a free measure and quote

Two kindsof step.

Which one you need depends on how you get up the steps.

  • Steps for walking

    Deep enough for your whole foot (about 300–350mm), and every step the same height. Wide enough for a carer beside you.

  • Platform steps for walkers

    Deep enough for the whole walker (about 900–1200mm), so all four wheels are on the step before you move your feet.

Vital Ease at a glance

Projects completed
2,000+

Projects completed

Agreements with Home Care Package and NDIS providers
250+

Agreements with Home Care Package and NDIS providers

Valued customers
1,000+

Valued customers

  • NDIS — National Disability Insurance Scheme registered provider
  • State-wide Equipment Program approved supplier
  • Home Care Packages approved provider

Why a walker needsa platform.

On an ordinary step, a four-wheel walker ends up with two wheels up and two wheels down. It won’t sit flat, and it can tip just as you lean on it.

A platform step is deep enough for the whole walker. You roll it up, let it settle, then step up yourself. It is slower, and much safer.

Platforms take up more ground, so we check the space on the visit. If there isn’t room, we will talk to you about a ramp instead.

A timber-decked platform step at a sliding door, with a bright yellow strip marking its front edge

Materialswe use.

Mostly decided by whether the steps are out in the weather.

  • Composite decking

    Low maintenance. It won’t rot or rust and never needs painting. Every step gets a bright edge strip, so it is easy to see.

  • Merbau timber

    A durable hardwood that can match your deck or verandah.

  • Rubber

    Weatherproof and removable. Nothing is drilled, so it suits a rental.

Safety extraswe can add.

We quote these at the same time as your steps, so there is only one approval.

  • Banister rails

    A rail on one side or both, the full length of the steps. We recommend one on every set.

  • Stair nosings

    A bright, non-slip strip on the edge of each step. It can go on steps you already have.

  • Non-slip tape and paint

    Extra grip on steps that get wet, and a bright line where you need to see the edge.

  • Door threshold inserts

    Takes out the lip at the top of the steps, where many people trip and walkers get stuck.

  • Door magnets

    Holds the door open, so your hands are free for the rail or the walker.

  • Sensor lighting

    A light that comes on by itself as you walk up to the steps at night.

How itworks.

  1. Free home visit

    We measure the space and watch how you use the steps, with your walker if you have one. There is no charge.

  2. A clear, fixed quote

    You get a written price, set out so your plan manager, case manager, or occupational therapist can approve it easily.

  3. Made to measure

    Your steps are made to your measurements. We show you the materials and colours on the visit.

  4. Fitted, usually in a day

    Most sets of steps are fitted in one visit. Longer flights and platforms can take a little more.

  5. Backed by warranty

    All work is done by licensed tradespeople and backed by the relevant warranties.

Who wehelp.

  • People who use a walker

    A platform step lets your walker come up with you, safely.

  • Older people

    Steps that are deep and even, with a rail, make every step feel steady.

  • Coming home from hospital

    When the front steps are suddenly hard. We can usually work to your discharge date.

  • Families and carers

    Wide steps leave room to walk beside the person you help.

Steps and platformswe have built.

Real photos of our own work in homes across Victoria and New South Wales.

Other waysup and in.

  • Ramps

    No room for a platform? A ramp needs length instead of depth, and can often run along a path or fence.

  • Custom access and platform steps

    For bigger jobs with landings and more steps. Designed and built on site.

Not sure what you need? We come out, measure up, and give you a written quote. It is free, with no obligation.

Questions

What people ask aboutplatform steps.

Frequently Asked Questions

How deep should a step be?
For walking, about 300–350mm, which is enough for your whole foot. Just as important, every step should be the same height. People trip on the one step that is different from the rest.
How deep does a platform step need to be for a walker?
About 900–1200mm. All four wheels of the walker need to be on the platform, sitting flat, before you move your feet. Anything smaller leaves the walker half on one level and half on another, which is when it tips.
Can you rebuild steps that have settled unevenly?
Yes, it is one of the most common jobs we do. Old steps move over time, so one ends up taller or shorter than the rest. We rebuild them so every step is the same height. Sometimes we can build onto the old steps, and sometimes they need to come out first. We check on the visit.
Do you build these indoors as well?
Yes. A sunken lounge, a step down to the laundry, or a step into the garage can all stop a walker. Indoors we usually build in timber, finished to suit your floors.
I rent. Can I still have steps done?
Yes, with the owner’s or the agent’s permission, because fixed steps are bolted in place. If permission is a problem, rubber steps just sit in place. Nothing is fixed to the house, so there is usually nothing to ask for. Call us and we will tell you which suits you.
Will the NDIS or my Home Care Package pay for steps?
Often, yes. Access steps and platform steps are usually a minor home modification, which is the simplest kind to get approved. We work with occupational therapists, plan managers, and case managers all the time, and set out our quotes so they are easy to approve.

Can’t see your question? Call us on +61 3 8658 1358 — we’re happy to talk it through.

Let us make your homework for you.

Ready to start your modification journey? Contact our team.

Ready to make your home safer and more accessible? Our team is here to help from your first consultation through to the final handover. Let’s talk about what’s possible for your home.

+61 3 8658 1358Contact us
Open
Mon–Fri: 9:00 AM – 5:00 PM
Serving
Melbourne & Sydney

Before you go

Still working outwhat your home needs?

A five-minute call is usually enough to tell you what is possible and roughly what it costs — no obligation, no pressure.